Shipping policy
Big Man Nation — Shipping Policy
All Big Man Nation products are made to order and fulfilled through our production partners. This allows us to offer a wide range of sizes, colors, and styles without holding inventory.
Processing Time
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All orders are made to order.
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Please allow 2–7 business days for production before your order ships.
Shipping Times
Estimated delivery after fulfillment:
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US orders: 3–7 business days
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International orders: 7–21 business days
Shipping times may vary during holidays or high-volume periods.
Shipping Costs
Shipping rates are calculated at checkout based on your location and items ordered.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Wrong Address Disclaimer
If a customer enters an incorrect or incomplete address, the shipping carrier may return the package.
If this occurs:
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Customer is responsible for reshipment costs.
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We cannot refund orders due to incorrect addresses provided at checkout.
Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, email us at gotyourback@bigmannation.com within 7 days of delivery with photos.
We will replace it at no cost.